Nate Sprague Zoom Contact Center — Solutions Engineering

Working builds, not slide decks.

Each tile below is a live demo environment — real flows, real virtual agents, built on Zoom Contact Center, Quality Management, and Workforce Management.

/demos/world-insurance World Insurance

Independent insurance brokerage — voice, web chat, and SMS routed through a live PolicyAssist virtual agent.

Voice · Web Chat · SMS · Virtual Agent Open demo
/demos/acme-outfitters Acme Outfitters

Outdoor gear retailer — a digital front door showing phone, chat, and text support channels side by side.

Voice · Web Chat · SMS Open demo